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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 15, 2024

Overview

GetViews.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform and related services.

What This Policy Covers

  • • Information we collect about you
  • • How we use your information
  • • When and how we share information
  • • Your rights and choices
  • • How we protect your data

Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Profile Information: Optional profile details, preferences, and settings
  • Content: Posts, comments, messages, and other content you create through our service
  • Payment Information: Billing details and payment method information (processed securely by third-party payment processors)
  • Communications: Messages you send to us, including support requests and feedback

Information We Collect Automatically

  • Usage Data: How you interact with our service, features used, and time spent
  • Device Information: Device type, operating system, browser type, and IP address
  • Analytics Data: Website and app analytics to improve our service
  • Cookies: See our Cookie Policy for detailed information about cookies we use

Social Media Integration

  • Connected Accounts: Access tokens and profile information from social media platforms you connect
  • Social Content: Posts, engagement metrics, and audience insights from connected accounts
  • Platform Data: Information required to post content and analyze performance on your behalf

How We Use Your Information

Service Provision

  • • Provide and maintain our social media management platform
  • • Enable content creation, scheduling, and publishing
  • • Generate analytics and insights about your social media performance
  • • Process payments and manage your subscription

Communication

  • • Send service-related notifications and updates
  • • Respond to your inquiries and provide customer support
  • • Send marketing communications (with your consent)

Improvement and Security

  • • Analyze usage patterns to improve our service
  • • Develop new features and functionality
  • • Detect and prevent fraud, abuse, and security issues
  • • Comply with legal obligations

How We Share Information

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Limited Sharing Scenarios

  • Service Providers: Third-party vendors who help us operate our service (e.g., hosting, analytics, payment processing)
  • Social Media Platforms: Content you choose to publish through our service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • • Encryption of data in transit and at rest
  • • Regular security assessments and updates
  • • Access controls and authentication measures
  • • Secure hosting infrastructure
  • • Employee training on data protection

Important: While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

Account Management

  • • Update your account information and preferences
  • • Control your privacy settings
  • • Disconnect social media accounts
  • • Delete your account and associated data

Data Rights

  • • Access the personal information we have about you
  • • Request correction of inaccurate information
  • • Request deletion of your personal information
  • • Request data portability
  • • Object to processing of your information

Communication Preferences

  • • Opt out of marketing communications
  • • Manage notification preferences
  • • Control cookie settings

Data Retention

We retain your personal information for as long as necessary to:

  • • Provide our services to you
  • • Comply with legal obligations
  • • Resolve disputes and enforce agreements
  • • Improve and develop our services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • • Standard contractual clauses
  • • Adequacy decisions by relevant authorities
  • • Other appropriate transfer mechanisms

Children's Privacy

Age Restriction: Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

  • • We will post the updated policy on this page
  • • We will update the "Last updated" date
  • • For significant changes, we will notify you by email or through our service
  • • Your continued use of our service constitutes acceptance of the updated policy

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@getviews.ai

Support: support@getviews.ai

Website: https://getviews.ai

We will respond to your inquiry within 30 days.